ErrandRunr – Privacy Policy
Effective Date: 09/17/2025
Last Updated: 09/17/2025
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1. Introduction
ErrandRunr (“we,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information globally, in compliance with GDPR, CCPA, and other applicable laws.
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2. Information We Collect
• Name, email, phone number, billing/shipping address
• Payment information via PayPal, Apple Pay, or other processors
• Location data for errands
• Account credentials, login data, and usage data
• Cookies and analytics for website/app functionality
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3. Use of Information
• Provide, manage, and improve the Services
• Process payments and fees
• Verify identities and perform background checks for Runners
• Communicate transactional messages (booking confirmations, receipts)
• Optional: Analyze usage, improve marketing (if consented)
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4. Sharing of Information
• With service providers (payment processors, background check services)
• When required by law or to protect rights and safety
• We do not sell personal data to third parties
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5. Cookies & Tracking
• Cookies improve site functionality and analytics.
• Users may disable cookies, but some features may not work.
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6. User Rights
• Access, correction, or deletion of personal data upon request
• GDPR rights for EU residents; CCPA rights for California residents
• Requests sent to: [Insert contact email]
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7. Data Security
• Administrative, technical, and physical safeguards are in place
• No system is 100% secure; users acknowledge residual risks
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8. International Users
• By using the Services, users consent to transfer, store, and process data in the U.S.
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9. Children
• Services are not directed to children under 18
• We do not knowingly collect information from children
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10. Marketing Communications
• Transactional emails are sent by default
• Promotional communications only if opted in, with opt-out instructions
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11. Changes to this Policy
• Continued use of Services constitutes acceptance of updates
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12. Contact
• Questions: [Insert email/contact info]
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These documents are:
• Formal and global-ready
• Include independent contractor protections, 25% fee, background checks
• Dispute resolution and arbitration included
• Data privacy compliant with GDPR/CCPA